Enabling Two-Factor Authentication (2FA)

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Two-factor authentication (2FA) is a security feature that provides an extra layer of protection by requiring two different verification forms before granting access to an account. This typically includes:

1. Something You Know – Your password.
2. Something You Have – A one-time code sent via SMS.

How to Enable 2FA:

While logged into your Operator account, you will navigate to the top right screen and select "Account". Once you select account, the section below will show. (Please note you need to have a phone number entered for your account for this to be enabled.)

Once you opt into Two-Factor Authentication, you will receive a pop-up notification with the warning below:

You will have to select "OK" to proceed. Your account will now have 2FA enabled.

Please note: We recommend creating a secondary user (utilizing a separate email) on your Operator account under the Manager role. These log-in credentials can be utilized to sign in to the App. As a best practice, we highly recommend enabling 2FA on all “Owner” role users.

What does a 2FA screen look like?

While logging into Manage on your desktop browser, you will enter your credentials as expected. You will then be routed to the screen below.

Once entered, you will proceed to Manage as expected.