Remote Pay is a feature that enables Operators to process payments from any location without needing to be within Bluetooth range of their machines. With this feature, Operators can flexibly enhance the operational efficiency of their businesses. For our Laundromat Operators specifically, Remote Pay facilitates streamlined off-site management capabilities.

 

To set up Remote Pay, Operators will need to have the following items:

• A BK Connect that is registered and installed to their account.

• A Room created (To learn how to create a room, please navigate here: Creating a Room)

          • Please note: Both the BK Connect and all devices are added to the Room in Manage

• Select Category on Manage: Laundromat

 

Please note: Remote Pay has to be enabled in your Room settings.

 

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Remote Pay is available on both the Manage Console and through the Operator Mode in our app. Please follow the steps below to complete a Remote Pay Transaction:

 

1. Navigate to the Remote Pay section

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2. Select the "Start Remote Pay" button.

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Operators will want to select the desired Room, choose which Machine they want to start, and send the desired dollar amount to the machine.

 

3. Once selected, the Operator must confirm that they want to send payment. 

4. The payment will first go into a "Payment Authorizing" stage.

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4. Once the stage says: "Transaction Complete" the consumer can start the machine.

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A few items to note: 

- Operational flow is identical on the Manage Console and the PayRange App.

- The BK Connect must be connected to ethernet and positioned correctly. 

          - To learn more about the BK Connect, please navigate here: BluKey Connect

** Remote Pay has a 20-dollar monthly fee associated with its use. **

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