Do you need a refund for a purchase you made with the PayRange app?
Take these steps to request a transaction refund
- Log in to the PayRange app using your oogle sign in, or use your email and password.
- Tap the Hamburger Menu to start the transaction refund request.
- Tap Contact Us.
- Tap Purchase and the Report a Problem button.
- Tap the reason (category) that best fits your purchase experience.
- Select the specific transaction from the list and tap Okay.
- Select Report a Problem.
- Write us a brief message in the Please describe your problem box.
- Tap Send to send us your refund request and we'll take it from here.
See a Demo of the transaction refund request
For issues with incorrect currency, see Refund for Wrong Currency.