There are several reasons why a card can decline including:
- Spending habits
- Account balance
- Expiration date past
- Address information error
- Zip code check failure
- CVC number error
- Card not active
To know specifically, use the Contact Us feature in the app.
- Go to Contact Us
- Funding
- My card keeps declining or I can't register my card
- Send us an email and we will look at your account
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